Customer Service Administrator

Location City of London
Discipline: Management
Job type: Permanent
Salary: Up to £28000.00 per annum + EXCELLENT BENEFITS + CULTURE
Contact name: Sophie Smith

Job ref: 12987
Published: 3 months ago
Startdate: ASAP

CUSTOMER SERVICE ADMINISTRATOR
LONDON
UP TO £28,000 + PROGRESSION + BENEFITS

THE OPPORTUNITY:
Get Recruited are supporting a rapidly growing, industry leading business who due to continued success are looking for a Customer Service Administrator to join their passionate and growing team. As a Customer Service Administrator you will be responsible for handling queries from clients, suppliers and partners and ensuring enquiries are responded to and any issues are resolves.


This is a fantastic opportunity for someone from a Customer Service Administrator / Customer Service Assistant / Customer Service Advisor / Sales Administrator / Order Processor / Order Processing / Sales / Sales Support background who is looking to join a recognised industry leader at an exciting time of expansion. If you have a passion for customer service and are looking to develop a career within a fun and rewarding environment this role is not to be missed!
THE CUSTOMER SERVICE ADMINISTRATOR ROLE:

  • Acting as a first point of contact for customers over the phone, email and in person
  • Ensuring all customers receive an excellent service
  • Recording all necessary customer information
  • Working with senior colleagues to handle more complex customer questions
  • Resolving issues promptly
  • Filling copies of paperwork where needed
  • Answering all incoming calls to the office

THE IDEAL PERSON FOR THE CUSTOMER SERVICE ADMINISTRATOR ROLE:

  • Experience within a Customer Service Administrator / Customer Service Assistant / Customer Service Advisor / Sales Administrator / Order Processor / Order Processing / Sales / Sales Support background is essential
  • Must be flexible with hours
  • High attention to detail
  • Educated to A-Level standard
  • Driven and determined individual
  • Excellent customer service/ care skills
  • Competent in MS packages and CRM systems advantageous

COMPANY BENEFITS:

  • Up To £28,000 Basic with excellent benefits
  • Great progression
  • In-depth training
  • Fun and friendly team

TO APPLY:
Shortlisting is taking place imminently so please send your CV in for immediate consideration

Get Recruited is acting as an Employment Agency in relation to this vacancy.