TRAINEE ADMINISTRATOR
THURSDAY - MONDAY - WEEKEND WORK
SALISBURY
Up to £27,000 + TRAINING & DEVELOPMENT
THE OPPORTUNITY:
We're exclusively recruiting on behalf of leading and highly successful business. If you are working in a similar Customer Service, Administrator, Receptionist or Customer Experience role, and you're looking to advance your career in a fun and fast-paced business, this opportunity is not to be missed!
THE ROLE:
- Handling incoming calls, emails and online enquiries promptly and efficiently
- Processing bookings using an online booking system
- Handling customer concerns, enquiries and complaints
- Managing booking rescheduling and modifications
- Processing refunds where applicable
- Ensuring customer records are kept up to date
- Providing customers with relevant information about their bookings both in advance and on the day
- Providing administrative support to the Operations team
THE PERSON:
- Experience in a Customer Service
- Excellent communication skills and ability to liaise with customers
- Strong problem solving abilities
- Able to work well in a fast-paced and sometimes pressurised environment
- Intermediate user of Microsoft Office packages
- Strong attention to detail
- Excellent organisational skills
- Confident to work efficiently as part of a team
Get Recruited is acting as an Employment Agency in relation to this vacancy.
