TRAVEL CONSULTANT – TRAVEL AGENT

/TRAVEL CONSULTANT – TRAVEL AGENT

TRAVEL CONSULTANT – TRAVEL AGENT

Ruby Melling
    Published
    January 7, 2019
    Location
    Manchester, Greater Manchester, United Kingdom
    Job Type

    Description

    BUSINESS TRAVEL CONSULTANT

    MANCHESTER

    UP TO £21,000 BASIC + £30,000 OTE (UNCAPPED) + LUCRATIVE BENEFITS + PROGRESSION

    THE OPPORTUNITY:

    Due to growth of the business I am currently recruiting for my client based in Manchester for a Business Travel Consultant to join them on a full time, permanent basis.

    This is an extremely exciting opportunity to join a successful and well-established business who are the market leader within their sector. They are looking for someone who has come from a Customer Service and/or Call Centre background and someone who has Travel Management experience. In return you will be offered a competitive basic salary, uncapped bonus, strong career progression and other amazing benefits!

    BUSINESS TRAVEL CONSULTANT RESPONSIBILITIES:

    • Provide exceptional customer service, offering a range of value added solutions to meet or exceed client needs within the scope of the client's policy.
    • Actively listen to the client's travel requirements, anticipate needs and find innovative solutions to meet or exceed their requirements.
    • Attend client seminars in order to facilitate good client relations as appropriate.
    • Assist clients who may be calling for another team member who is busy.
    • Promote and "upsell" added extras such as hotels / car hire / insurance and our visa service. Regularly check and action airline queue messages and monitor existing bookings that are on hold.
    • Offer three options to the client including the lowest possible fare.

    BUSINESS TRAVEL CONSULTANT - THE PERSON:

    • Minimum 1-year experience within Customer Service or Call Centre
    • Minimum 1-year experience of working within a Travel Management Company
    • Experience of GDS
    • Minimum 5 GCSE's C grade or above including Maths and English
    • Strong data entry skills and customer service skills
    • Computer literate with MS office - Word, Excel & Outlook

    BUSINESS TRAVEL CONSULTANT PACKAGE - ABOUT THE BENEFITS:

    • £19,000 - £24,000 per annum + £30,000 OTE (uncapped)
    • 23 days holiday + bank with the opportunity to buy and sell
    • Strong progression and development
    • Pension
    • Medical Insurance
    • Season Ticket Scheme
    • Eyecare vouchers

    BUSINESS TRAVEL CONSULTANT - WHAT EXPERIENCE DO YOU NEED?

    If you come from any of the following positions I'd be keen to speak to you: Business Travel Consultant, Senior Business Travel Consultant, Travel Consultant, Travel Agent, Travel Reservations, Reservations Agent, Customer Service Agent

    TO APPLY FOR BUSINESS TRAVEL CONSULTANT:

    To apply please send your CV for immediate consideration.

    GOOD LUCK!!!

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