TEMPORARY SPANISH SPEAKERS
IMMEDIATE START DATES
MANCHESTER CITY CENTRE
Up to £18,000 + Fantastic Training & Progression + Excellent Location
This is a fantastic opportunity for Customer Service Advisors to join a market-leading, global business based in fantastic City Centre offices. The role offers a range of benefits from training and progression opportunities, exercise classes, subsidised restaurant, childcare vouchers, excellent holidays, paid nights/days out and immediate start dates.
The role will involve delivering excellent customer service over phone, email and live chat.
- Answering customer queries which are received over the phone, via email and live chat
- Ensuring customers are provided with accurate and detailed information
- Dealing with requests to make, amend and cancel bookings
- Maximising up-selling opportunities
- Ensuring customers are satisfied with the information provided and service offered at all times
- Responding to all queries within agreed timescales
- Previous experience within Customer Service
- Have excellent problem-solving skills and the ability to adapt to various customers
- Be able to prioritise a busy workload and multi-task when needed
Please send your CV for immediate consideration and a confidential discussion about the available opportunity