Temporary Customer Service Advisors

/Temporary Customer Service Advisors

Temporary Customer Service Advisors

Chloe Marsh
    Published
    August 10, 2018
    Location
    Manchester, Greater Manchester
    Job Type

    Description

    TEMPORARY CUSTOMER SERVICE ADVISOR

    IMMEDIATE START DATES

    MANCHESTER CITY CENTRE

    Up to £18,000 + Fantastic Training & Progression + Excellent Location

    THE OPPORTUNITY:

    This is a fantastic opportunity for Customer Service Advisors to join a market-leading, global business based in fantastic City Centre offices. The role offers a range of benefits from training and progression opportunities, exercise classes, subsidised restaurant, childcare vouchers, excellent holidays, paid nights/days out and immediate start dates.

    The role will involve delivering excellent customer service over phone, email and live chat.

    MAIN RESPONSIBILITIES

    • Answering customer queries which are received over the phone, via email and live chat
    • Ensuring customers are provided with accurate and detailed information
    • Dealing with requests to make, amend and cancel bookings
    • Maximising up-selling opportunities
    • Ensuring customers are satisfied with the information provided and service offered at all times
    • Responding to all queries within agreed timescales

    THE PERSON:

    • Previous experience within Customer Service
    • Have excellent problem-solving skills and the ability to adapt to various customers
    • Be able to prioritise a busy workload and multi-task when needed

    TO APPLY:

    Please send your CV for immediate consideration and a confidential discussion about the available opportunity.

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    2018-08-10T14:58:03+00:00
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