Service Advisor

/Service Advisor

Service Advisor

Sarah Webster
    Published
    June 12, 2018
    Location
    Telford, Shropshire, United Kingdom
    Job Type

    Description

    SERVICE ADVISOR

    TELFORD

    £18,000-£20,000 BASIC SALARY

    **FRIENDLY, FAMILY-RUN BUSINESS**

     

    Our client is a market-leading dealer of leisure vehicles who are looking to expand their successful team with an experienced Service Advisor. A family run business, they are looking for an enthusiastic, friendly and driven individual to join their team.

    As a Service Advisor, you will be responsible for welcoming customers into the service centre, qualifying their requirements and ensuring the required work progresses smoothly. This is a varied role within a team environment and you will be working alongside the management team to provide the best possible experience to each customer.

    On offer is an £18,000-£20,000 basic salary, depending on experience, plus great opportunities for personal development and progression.

    RESPONSIBILITIES:

    • Liaising with Service Centre Manager to provide a welcoming, efficient environment to all customers
    • Carrying out a full qualification to obtain accurate diagnostics and communicate these to the workshop team
    • Work with the rest of the team to progress jobs through the workshop, acting as the main point of contact for all clients
    • Communicate with customers to gain approval for any additional works required
    • Manage the logistics and parking of all vehicles on site
    • Maintain accurate customer records and vehicle information on internal software
    • Communicating with the Parts Department to get updates on orders and inform customers of availability

    REQUIREMENTS:

    This role is ideally suited to an individual with experience within a vehicle servicing environment. The following attributes are also highly desirable:

    • Experience of working with Kerridge/CDK
    • A down-to-Earth personality and genuine enthusiasm for vehicles
    • Great personal presentation and communication skills
    • Full UK Driving License

     

    APPLY NOW: This role will be progressing to interview stage shortly, so please send your CV for immediate consideration. All applications will be treated with the highest level of confidentiality.

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    2018-06-18T14:02:05+00:00
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