INBOUND CUSTOMER SERVICE ADVISOR

/INBOUND CUSTOMER SERVICE ADVISOR

INBOUND CUSTOMER SERVICE ADVISOR

Jamie Westcott Published: January 12, 2018
Location
Wythenshawe, Greater Manchester
Job Type

Description

INBOUND CUSTOMER SERVICE EXECUTIVE - IMMEDIATE INTERVIEW & START DATES

NO COLD CALLING

WYTHENSHAWE

£18,000 BASIC OTE £28,000 UNCAPPED COMMISSION

Rewards & Benefits

  • Pool table, TV's, Chill Out area, Bar for Friday afternoon drinks!
  • Parking near to offices, waiting list for on-site parking
  • Fast track progression for suitable candidates
  • Fully committed to the training and development of all staff
  • Child care voucher Scheme
  • Dress Down (Every Friday)
  • Holiday Incentive Scheme
  • Pension Scheme
  • Healthcare Plan

Company

I'm recruiting for a fantastic company based in Manchester who are looking for experienced Customer Service Advisors to join them in their fun, vibrant and lucrative contact centre.

Duties to include:

  • Manage a full range of customer queries using professional skills
  • Actively listen to ensure the customer's situation and expectations are delivered upon
  • You will ensure all relevant customer documents are received in a timely manner and are then validated against the application requirements.
  • Ensure an exceptional service is delivered at all times to customers
  • Quickly assess the needs of the customer in the first initial point of contact - First Call Resolution
  • Ensure customer engagement throughout

Experience / Skills

  • Experience of at least 6 months within a contact centre
  • A strong customer focused approach
  • Can Do / Never give up attitude
  • Experience of working towards targets and KPI's
  • Tenacity to achieve results

Apply today to be considered for an immediate interview for this fantastic opportunity, not just to earn high volumes of income but to forge a great career at the same time.

Apply
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2018-01-12T22:32:12+00:00
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