Sinead Kelly
Published
June 7, 2019
Location
Chester, Cheshire, United Kingdom
Job Type

Description

CUSTOMER SERVICE ADVISOR - CONSTRUCTION / BUILDERS MERCHANTS

CHESTER

£18,000

29 DAYS HOLIDAY + TRAINING + FREE PARKING

IMMEDIATE START AVAILABLE

 

Get Recruited are recruiting on behalf of a leading manufacturing company based in Chester. Due to significant growth, they are now seeking a hardworking Customer Service Advisor to join and support their expanding team.

As the Customer Service Advisor, you will be responding to inbound enquiries, understanding the customers requirements and producing a quote based on their needs and budget. There will be an element of manual handling as you will be required to assist the warehouse team during busy periods.

This is a fantastic opportunity for an articulate, friendly Customer Service Advisor who possesses strong Customer Service and IT skills to join a well established company, who will offer you both career progression and a friendly working environment.

THE ROLE:

  • As the Customer Service Advisor, you will be answering incoming calls and responding to emails
  • Speaking in depth with the customer about their requirements
  • Generating a quote based on the customers needs and budget
  • Completing administrative duties in a timely manner
  • Following up on quotes before closing the sale
  • Processing the orders on the system
  • Carrying out ad hoc duties as required
  • Providing a high standard of customer service at all times

THE PERSON:

  • Previous experience in a Customer Service, Sales Administrator or Sales role is essential
  • Experience generating quotes is highly desirable
  • Excellent communication skills over the phone and via email
  • Strong numerical ability
  • Excellent IT skills
  • Ability to produce high quality work in a short time frame

TO APPLY:

Please send your CV in for immediate consideration

Get Recruited is acting as an Employment Agency in relation to this vacancy.

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