Customer Service Advisor

/Customer Service Advisor

Customer Service Advisor

Mark Thomas
Published
April 11, 2018
Location
Sale, Cheshire
Job Type

Description

INBOUND CUSTOMER SERVICE ADVISOR

SALE

£18,000 Basic with Company Bonus £600 - £1,000 per month

***INBOUND CALLS ONLY - 100% EXISTING CUSTOMERS***

THE OPPORTUNITY:

We are recruiting on behalf of an extremely well established and successful service company. Having worked in partnership for the last 10 years. Due to growth they are now looking to expand their company by recruiting a team of Inbound Customer Service Advisors. They have an excellent reputation and offer excellent Benefits.

You will be working for one of the largest & most successful business in the North West.

The Role:

  • Handling inbound customer enquiries generated by Radio, TV, Facebook campaigns
  • Working for highly reputable multi-million-pound company
  • Monthly bonuses, Top performers can achieve £1000+ per month
  • Taking accurate details of the enquiry and passing to the internal admin team for processing
  • Excellent career opportunities within this expanding company
  • Rewarded with excellent bonuses, incentives, prizes, nights out

Duties Include

  • Handling inbound calls
  • Accurately provide updates relating to ongoing claims
  • Building rapport
  • Demonstrate good attention to detail ensuring all information is accurate
  • Questioning skills to upsell and x-sell should the opportunity arise
  • Working to company and department targets
  • Full training given

Experience Required

  • 12 months Customer Service or Call Centre Experience
  • Customer Service experience required (this can be retail or office based)
  • Confident on the phone.
  • Comfortable at working towards targets

Benefits:

  • Monthly bonuses, Top performers can achieve £1000+ per month
  • Competitive, realistic and uncapped Commission Scheme
  • 28 days holiday a year (inclusive of Bank Holidays)
  • Dress down Fridays & Saturdays
  • Daily, Weekly and Monthly Incentives
  • Free Vend Drinks
  • Free Eye tests
  • Fun working environment
  • Refer a Friend Scheme
  • Child care vouchers
  • Cycle to work Scheme
  • Excellent promotional and career progression for motivated individuals

INTERESTED? APPLY NOW….

We will be in contact immediately to tell you about the opportunity and arrange an interview for this great company.

Apply
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2018-04-11T13:02:51+00:00
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