Ruby Melling
Published
June 3, 2019
Location
Leeds, West Yorkshire, United Kingdom
Job Type

Description

CUSTOMER SERVICE ADMINISTRATOR

LEEDS

UP TO £19,000 PER ANNUM + BONUS + PROGRESSION + LUCRATIVE BENEFITS

 

THE OPPORTUNITY:

I am currently recruiting for my client based in Leeds for a Customer Service Administrator join them on a full time, permanent basis.

Ideally you will have a minimum of 1 year experience within one of the following roles: Customer Service, Administration/Sales Administrator, Account Manager or Sales Executive.

This is a trainee position and you will be given full training and support from day 1. My client is looking for an ambitious individual to join a dynamic and hard-working sales team.

RESPONSIBILITIES:

  • Support the commercial team and develop new sales.
  • Apply various sales skills to capitalise on commercial opportunities through negotiation of prices/up selling.
  • Maintain a high level of pro-active telephone contact with both existing and prospective customers.
  • Pro-actively seek new business by targeting a combination of lapsed customers, existing customers and prospective customers.
  • Effectively deal with telephone enquiries requesting quotations; compiling information on the desired requirements.
  • Create quotations from enquiries received in a timely manner.
  • Pro-actively chase quotations with a strong desire and tenacity, maintaining strong relationships and remaining in control of the sales cycle.
  • Liaise between service operations and customers to efficiently answer general enquiries.
  • Meet and exceed the agreed specific performance objectives.
  • Achieve team sales targets as set by the Management Team within the agreed time scale.
  • Maximise sales by continually expanding orders and up selling (when appropriate) on all incoming and outgoing calls.
  • Ensure all prospects and orders received are entered into the ACT system accurately.
  • Liaise on a daily basis with your colleagues and update them on any developments in your work, ensuring a high level of team relationships exist.
  • Support the internal sales team and set appointments for sales calls/visits.
  • Ensure that the external sales team are kept informed of any developments relevant to their region and accounts.

ABOUT THE BENEFITS:

  • Up to £19K per annum + bonus
  • 28 days holiday
  • Strong progression and development opportunities
  • Pension
  • Free parking
  • + More!

TO APPLY:

To please send your CV for immediate consideration.

Good Luck!

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