Customer Service Administrator

Location Sheffield
Discipline: Commercial
Job type: Permanent
Salary: £21000.00 - £23000.00 per annum + Excellent Benefits + Progression
Contact name: Chloe Marsh

Job ref: BBBH89793_1672840630
Published: about 1 year ago
Startdate: ASAP

CUSTOMER SERVICE ADMINISTRATOR

SHEFFIELD

UP TO £23,000 + PROGRESSION + BENEFITS

THE OPPORTUNITY:

Get Recruited are supporting a rapidly growing, industry leading business who due to continued success in 2022 are looking for a Customer Service Administrator to join their passionate and growing team. As a Customer Service Administrator you will be responsible for handling queries from clients, suppliers and partners and ensuring enquiries are responded to and any issues are resolves.

This is a fantastic opportunity for someone from a Customer Service Administrator / Customer Service Assistant / Customer Service Advisor / Sales Administrator / Order Processor / Order Processing / Sales / Sales Support background who is looking to join a recognised industry leader at an exciting time of expansion. If you have a passion for customer service and are looking to develop a career within a fun and rewarding environment this role is not to be missed!

THE CUSTOMER SERVICE ADMINISTRATOR ROLE:

  • Acting as a first point of contact for customers over the phone and email
  • Creating and sending accurate quotes to clients
  • Following up quotes to generate orders
  • Liaising with suppliers regarding product information, customer orders, lead times etc
  • Offering an excellent service for customers
  • Resolving issues promptly
  • Working with the purchasing team to coordinate orders to suppliers
  • Processing customer orders accurately, checking product numbers, customer details etc
  • Using Sage and Microsoft Office
  • Filling copies of paperwork where needed
  • Answering all incoming calls to the office

THE IDEAL PERSON FOR THE CUSTOMER SERVICE ADMINISTRATOR ROLE:

  • Experience within a Customer Service Administrator / Customer Service Assistant / Customer Service Advisor / Sales Administrator / Order Processor / Order Processing / Sales / Sales Support background is essential
  • High attention to detail
  • Educated to A-Level standard
  • Driven and determined individual
  • Excellent customer service/ care skills
  • Competent in MS packages and CRM systems advantageous

COMPANY BENEFITS:

  • Up To £23,000 Basic with excellent benefits
  • Great progression
  • In-depth training
  • Fun and friendly team

TO APPLY:

Shortlisting is taking place imminently so please send your CV in for immediate consideration

Get Recruited is acting as an Employment Agency in relation to this vacancy.