Customer Service Administrator

Location Salisbury
Discipline: Sales
Job type: Permanent
Salary: £22000.00 - £25000.00 per annum + Bonus + Excellent Benefits
Contact name: Chloe Marsh

Job ref: BBBH8767323_1670427228
Published: over 1 year ago
Startdate: ASAP

CUSTOMER SERVICE ADMINISTRATOR

SALISBURY

Up to £25,000 + BONUS + UNCAPPED COMMISSION + PROGRESSION

THE OPPORTUNITY:

We're supporting a leading business located in Salisbury who is looking to recruit an experienced Customer Service Administrator to join the team as part of their rapid expansion plans. As a company, they've experience significant growth since their inception and they're continuing to experience year on year growth.

Now is the perfect time to jump on board with this fantastic business as a Customer Service Administrator where you will be handling enquiries from customers looking to make bookings or check availability and pricing.

As a Customer Service Administrator you will be following up on client enquiries over phone and email, send information out to customers, convert sales and process bookings. This would be a fantastic opportunity for a driven and ambitious Graduate or someone from a Sales / Customer Service / Account Manager / Recruitment Consultant / Telesales / Business Development / Estate Agent or similar client facing role who is looking for a new challenge!

THE CUSTOMER SERVICE ADMINISTRATOR ROLE:

  • Following up on client enquiries
  • Making calls to clients who have enquired about products and services
  • Establishing clients' requirements and needs and giving them relevant information
  • Providing clients with pricing and booking
  • Building strong relationships with multiple contacts in each business
  • Handling all queries from your clients and assisting Key Account Managers in handling queries from their clients
  • Ensuring your clients are kept up to date on the status of their queries at all times
  • Upselling and cross selling to existing customer to increase revenue

THE PERSON:

  • Experience within a Customer Service Administrator / Customer Service Advisor / Sales Administrator / Inbound Sales / Sales Support Role
  • Excellent communication skills, both verbal and written
  • Computer literate with MS Office and other systems
  • Driven individual who loves working to targets and goals

TO APPLY:

To Apply for the Inbound Sales Executive position, please send your CV via the advert for immediate consideration.

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