Danielle Martin
Published
April 13, 2019
Location
Herefordshire
Category
Job Type

Description

2nd/3rd Line IT Support Engineer

Hereford

£32,000 DOE + Benefits

THE COMPANY:

We are currently recruiting on behalf of a well-established Managed Service Provider who are looking for an experienced 2nd/3rd Line IT Support Engineer to join their business as soon as possible. To apply for this role you must have a full UK Driving License.

This is an exciting opportunity for an 2/3rd Line IT Support Engineer who wants to join an organisation who can offer them excellent career opportunities, working with the latest technologies.

You will be joining a company with colleagues who work hard and have a good sense of humour!

2nd/3rd LINE IT SUPPORT ENGINEER RESPONSIBILITIES:

  • Provide 2/3rd Line IT Support to clients
  • Be able to install and configure desktop, laptop and server systems
  • Perform hardware and software repairs and modifications
  • Be able to identify issues which need escalation, and escalate in a timely manner
  • Work to SLA's
  • Assist with quoting and procurement for customer equipment, dealing with 3rd party vendors

2nd/3rd LINE IT SUPPORT ENGINEER SPECIFICATION:

My client Is looking for a highly motivated 2nd/3rd Line IT Support Engineer with the following experience;

  • Windows Server 2008/2012/2016
  • Active Directory (Group policies/NTFS Permissions)
  • Windows 7-10 & Mac operating system knowledge
  • Office 365
  • Network building
  • Good understanding of TCP/IP, LAN/WAN, DHCP, DNS

Desirable Skills

  • VOIP Telephony experience
  • Microsoft Qualifications

If you are currently in an IT Support Role and are interested in this position - APPLY NOW: We will be progressing to interview on this position shortly therefore please send us your CV for immediate consideration. All applications are treated with the highest level of confidentiality

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